Woman Launches Into Hamburger Rage

Woman Launches Into Hamburger Rage
Customer Throws Bucket, Upends Straws, Cash Registers
POSTED: 5:04 pm CST January 5, 2010
UPDATED: 6:04 pm CST January 5, 2010

KANSAS CITY, Mo. -- Surveillance video from a Midtown McDonald's restaurant on Main Street shows a woman experiencing hamburger rage.
The incident happened on Dec. 27 and the video clearly shows a woman demanding a refund for what she claimed was an inferior hamburger. After being denied the refund, the video show her throwing a bucket of water over the counter along with other items, including a basket of straws, cookies, a sign and even three of the cash registers.
The incident played out in front of several unsuspecting customers, including children.
The woman was gone before police arrived. They are asking anyone who can identify the woman to call the TIPS hot line.

Man dials 911 for sandwich emergency @ Subway

Originally Published Sunday, August 3, 2008 by Paul Pinkham


Man dials 911 for sandwich emergency

The sauce on his Subway Italian sub was missing.

A hankering for special sauce at his neighborhood Subway led a Jacksonville man to dial 911 - twice - after the sauce was left off his spicy Italian sandwich.

Reginald Peterson, 42, told officers he called the emergency number so he could have his subs made correctly, according to a police report. A few minutes later, he dialed 911 again to complain the police weren't arriving fast enough.

Peterson walked into the Arlington sandwich shop about 7:45 p.m. Thursday and ordered two subs - a spicy Italian with everything and a chicken breast. When he discovered the spicy Italian didn't have sauce, he demanded that it be corrected, according to a police report.

Employees told police the burly construction worker became belligerent while a sandwichmaker was working on his order, then went outside to call 911 "so that the police could have his sandwich made to his specifications," the report said.

"We put everything that he asked for on it, and he comes back hollering at everyone," said one employee, who wouldn't give her name because of company policy. "He was mad because we didn't put any sauces on it."

The store manager was so alarmed that he locked the store while Peterson was outside and called police himself, using a non-emergency number.

When officers showed up, they said, they attempted to calm Peterson and explain the proper use of 911. Those efforts failed, and he was arrested on a charge of making false 911 calls. He has prior convictions for burglary, battery and disorderly intoxication.

He couldn't be located Saturday for comment .

As for the sandwiches, Peterson instructed officers to throw them in the garbage.

911 Call

Audio of Woman calling 911 over Burger in Laguna Nigel California

This was reported in 2005. Long before it was the "norm" of stupid people to call 911. Snopes.com had it listed as a unverified occurrence. However, it sounds pretty real to me.


NOTE: The following is a transcript of an audio file. Scroll down to here the Audio.

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Dispatcher: Sheriff's department, how can I help you?



Woman: Yeah, I'm over here . . . I'm over here at Burger King right here in San Clemente.^*



Dispatcher: Uh-huh.




Woman: Um, no, not San Clemente; I'm sorry, I live in San Clemente. I'm in Laguna Niguel, I
think, that's where I'm at.



Dispatcher: Uh-huh.



Woman: I'm at a drive-through right now.



Dispatcher: Uh-huh.



Woman: I went . . . I ordered my food three times. They're mopping the floor inside, and I understand they're busy . . . they're not even busy, okay, I've been the only car here. I asked them four different times to make me a Western Barbeque Burger. Okay, they keep giving me a hamburger with lettuce, tomato, and cheese, onions, and I said, "I'm not leaving . . ."




Dispatcher: Uh-huh.



Woman: I want a Western Burger because I just got my kids from Tae Kwon Do, they're hungry, I'm on my way home, and I live in San Clemente.



Dispatcher: Uh-huh.



Woman: Okay . . . she said, she gave me another hamburger; it's wrong. I said four times, I said, "I want it to go. Can you go out and park in front?" I said, "No, I want my hamburger right." So then the . . . the lady came to the manager. She . . . well whoever she is, she came up and she said, um, she said, um, "Do you want your money back?" And I said, "No, I want my hamburger. My kids are hungry and I have to jump on that toll freeway." I said, "I am not leaving this spot," and I said, "I will call the police," because I want my Western Burger done right! Now is that so hard?




Dispatcher: Okay, what exactly is it you want us to do for you?



Woman: I . . . send an officer down here. I . . . I want them to make me . . .



Dispatcher: Ma'am, we're not gonna go down there and enforce your Western Bacon Cheeseburger.



Woman: What am I supposed to do?



Dispatcher: This is . . . this is between you and the manager. We're not gonna go and enforce how to make a hamburger; that's not a criminal issue. There's . . . there's nothing criminal there.




Woman: So I just stand here . . . so I just sit here and [block]?



Dispatcher: You . . . you need to calmly and rationally speak to the manager and figure out what to do between you.



Woman: She did come up, and I said, "Can I please have my Western Burger?" She . . . she said, "I'm not dealing with it," and she walked away. Because they're mopping the floor, and it's also the fact that they don't want to . . . they don't want to go through there . . . and . . . and . . .




Dispatcher: Ma'am, then I suggest you get your money back and go somewhere else. This is . . . this is not a criminal issue. We can't go out there and make them make you a cheeseburger the way you want it.



Woman: Well . . . that is . . . that . . . you're supposed to be here to protect me.



Dispatcher: Well, what are we protecting you from, a wrong cheeseburger?



Woman: No . . .



Dispatcher: Is this like . . . is this a harmful cheeseburger or something? I don't understand what you want us to do.



Woman: Just come down here. I'm not . . . I'm not leaving.



Dispatcher: No ma'am, I'm not sending the deputies down there over a cheeseburger. You need to go in there and act like an adult and either get your money back or go home.




Woman: She is not acting like an adult herself! I'm sitting here in my car; I just want them to make my kids a . . . a Western Burger.



Dispatcher: Ma'am, this is what I suggest: I suggest you get your money back from the manager and you go on your way home.



Woman: Okay.



Dispatcher: Okay? Bye-bye.

Audio
​

Man Calls 911 Over Burger, Fries and 8 Bucks!

Man demands officers come down to the McDonald's. Well, they finally arrived and arrested this schmuck.

Man Calls 911 In Burger Beef

Florida patron dials cops over lemonade-less combo meal

FEBRUARY 9--"You cannot dial 911 'cause you're unhappy with your burger." That's what a police operator told a Florida man early Saturday morning when he called 911 to complain about his order at a Burger King in Boynton Beach. As can be heard on the below police recording, Jean Fortune, 66, called 911 when a Burger King employee told him that they did not have lemonade. Fortune told cops that he had placed an order for a #7 combo meal (chicken fries, French fries, and a soda for $4.49) while in the drive-thru line. But when he got to the window, Fortune was told the fast food outlet did not have lemonade. He was offered Coke, but Fortune decided instead to call police. "Sir, come on. I know you don't seriously think that the police need to make Burger King give you food faster. I cannot believe that," said an exasperated 911 operator. She also noted, "Customer service is not a reason to call 911. 911 is if you're dying. Do you understand that?" Fortune was charged with abuse of 911 communications, according the below Boynton Beach Police Department report.

AUDIO: Click here to listen to Fortune's 911 call.

Now a 911 Call Over McNuggets
There has been another incident of a woman calling 911 to complain about her fast food (or lack thereof), this time the complaint was about McNuggets.

Latreasa Goodman (pictured) called 911 not just once, but 3 times to complain that a McDonald's employee wasn't giving her a refund for the chicken nuggets she wanted.

You can listen to all three 911 calls below.

Evidently Goodman ordered a 10-piece chicken McNugget meal and paid for it, after which she was told they were out of McNuggets and told to pick something else off the menu because they could not refund her money. That is reprehensible, on McDonald's part, but not quite a 911 emergency.

Goodman was issued a written notice to appear in court for misusing 911.

Carlos Solorzano, operations manager for all McDonald's restaurants in Florida, issued a statement Tuesday apologizing for the incident.

"Satisfying each and every customer that visits our restaurants is very important to us," Solorzano said. "Regarding this isolated incident, we apologize for the inconvenience caused. In the event that we are unable to fill an order, a customer should be offered the choice of a full refund or alternative menu items. We regret that in this instance, that wasn't the case.

"We want to correct our mistake. We will be sending the customer her refund, along with an invitation to return for her original order, on us. We never want to disappoint a McNuggets fan or any McDonald's customer. Customer satisfaction is our top priority."


McNugget 911 call #1:



McNugget 911 call #2:



McNugget 911 call #3:

Aloha man calls 9-1-1 over botched fast-food order

By John Snell, The Oregonian

May 27, 2009, 3:30PM

Raibin Raof Osman

ALOHA - For most folks it's not a dilemma. Given a choice between "a day without sunshine" and a day without jail time, most people will skip the orange juice and stay out of jail.

But Raibin Raof Osman isn't most people. The 20-year-old Aloha man had a sleep-over at the Washington County Jail on Memorial Day after calling 9-1-1 to complain that McDonald's left out a box of orange juice from his drive-thru order.

Osman was booked Monday night on accusations of improper use of 9-1-1. He bailed out Tuesday. The offense is a Class B misdemeanor punishable in Oregon by up to six months in jail and a fine of $2,500.

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The 9-1-1 call

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"We ordered some food," Osman told dispatchers at 11:41 p.m., calling on his cell phone from the restaurant at 19525 S.W. TV Highway in Aloha.

Osman told dispatchers the drive-thru attendant was laughing at his brother because he could not speak English very well.

"That's why I called," he said. "She (the employee who waited on him at the drive-thru window) was being rude."

A restaurant employee later called 9-1-1 to report that Osman and others who were with him were blocking the drive-thru lane, knocking on restaurant windows and intimidating employees.

Osman could not be reached for comment.

When sheriff's deputies arrived at the McDonald's, Osman was unwilling to listen to deputies explain that 9-1-1 wasn't in the business of straightening out fast food orders, said Sgt. David Thompson, spokesman for the Washington County Sheriff's Office.

"The deputy basically said, 'You can't use 9-1-1 for that reason,'" Thompson explained. "It's not an emergency. (Osman) said he didn't know how to get the non-emergency number. The guy had a Blackberry. He could have dialed 4-1-1 or got it off the Internet. There are payphones all over the parking lot, with phonebooks hanging from them.

"He could have come up with the non-emergency number just like everyone else does."

Thompson said Osman tried to argue that he had the legal right to call the police.

"He said it was a 'freedom of speech' issue," Thompson said. "He was not open to having the deputy educate him."

So Osman was taken to jail. His education will continue with an appearance in court, set to be scheduled at a later date.